Training for Success

Which Statement Best Describes Your Training Program?

    What Training Program?
    I have tons of manuals for employees to read.
    New hires get trained by their co-workers.
    We have an effective, well organized, and effecient program.

No matter how you answered the above, The Advice Store can help.

An essential component for a successful business is your training program. Unfortunately, it is frequently one of the most neglected.

What will a well designed and delivered Training Program do for your organization?

Consistency in processes

Greater efficiency and Reduced Cost

Reduced Legal and Liability exposures

Increase job satisfaction and moral

Reduces employee turnover

Provides clearer understanding of purpose

Improve customer service and Customer retention

What the Advice Store Can Do For You:

Custom Design Training Strategy
Development of Training Materials
Deliver / Facilitate Training
Train the Trainers Program
Develop custom repetition training program
Source outside training resources and materials

Key components of a Training Program, does your's include these?

The Parts that make up an effective Training Program – At The Advice Store, we believe every training program must include these six components. Skip any one and you are setting-up yourself and your people to fail.

Training Analysis - This includes, Who, What, When, Where, How, and Why - is the critical first step in the training process. At The Advice Store, we will help you develop the analysis, get the right answers to these questions, and work with you to develop the perfect program for your organization. No one knows your business better than you and we work with you every step of the way to determine your needs, and begin a process that will make your training program a success.

Training Design - From the results of the Analysis, we can work with you to begin designing just what your training program will look like. How it will be structured, who will lead and be involved in the administration, implementation and delivery of the program, and what training will be delivered to each group of your staff.

Training Development - This involves more than writing up some manuals or developing a set of policies and procedures to follow. The development involves training material content, reference materials, follow-up materials and a variety of tools to be used. Another important step in the development is the process by which the materials will be updated, delivered and tracked.

Training Delivery - Depending on your organizations' structure, many decisions will have to made about the delivery of your training, including:

Who will deliver the training?
Are your trainers experienced in how to deliver training?
Will the training be in person, remotely, using computers, via the web, or a blend of formats?

There is more to delivering training than just knowing the information. Just because someone is good at their jobs, does not make them good at training.

We offer a variety of advising and consulting services around training and we can also deliver or facilitate the training, and train your trainer programs.

Evaluation - An often overlooked yet critical component of training.  There are a number areas to carefully evaluate:

    End Result - Are your people acquiring the needed skills and abilities?
    The Materials and Tools - Are the training materials effective?
    Trainers - Do your trainers have the skills and abilities to train?
    Consistency - In there consistency in the what and how of your training?
    Relevant - Is the information and training relevant to what the person needs?

Recurrence - It has been said that repetition is mother of learning. At The Advice Store, we could not agree more. Unfortuatley recurrence or repetition is too frequently not a part of training. Training is about learning new behaviors or changing behavior and in order for these newly introduced skils and knowledge to become behaviors, the training must include recurrence to ensure the training
sticks.

"Tell me and I forget. Teach me and I remember. Involve me and I learn." Benjamin Franklin

602-418-8793
Mark@TheAdviceStore.com